OUR VALUES

• We put our members at the heart of everything we do.
• We take pride in delivering effective membership services and benefits.
• We pride ourselves in approaching our strategic aims, policies and objectives as a new and unique challenge because we believe that every task has specific needs, benefits and solutions.
• We will always be honest and act with integrity.
• We will achieve success together.

OUR STRATEGIC AIMS

• Recognise the strategic importance and the contribution made by the hospitality industry.
• Maximise the potential of the Island’s hospitality industry.
• Ensure that the economy is diversified and developed whilst recognising the need to achieve a low inflation environment.
• Support the growth of increased numbers of visitors, foot fall and visitor spends.
• Advance the interests of businesses involved in the visitor economy.
• Maximise the potential of the Island’s labour supply and recognise the need for a skilled, motivated and qualified workforce to meet our economic and social objectives.
• Encourage best employment practice.