Unsupported Screen Size: The viewport size is too small for the theme to render properly.
Loading Events

« All Events

Hospitality Business Improvement Programme

January 18, 2022 @ 9:00 am - March 1, 2022 @ 5:00 pm


The JHA has partnered with Jersey Business for the first training workshop of 2022.

After the last 18 months businesses have had to adapt, look at new ways to do deliver their products and services.

How efficient is your business?

The Business Improvement Programme has a proven track record of supporting companies to deliver sustainable efficiency and productivity gains that will have a long-term impact on a business’s profitability. This initiative is an amazing opportunity to create a step-change in your business’s performance.

Whether you are a small two-person hospitality or tourism business you will have processes that need tightening up or completely redesigning. So, whatever size your business, if you are open to changing internal processes to make them more effective you will benefit from this programme.

We are looking for 2 members from 8 businesses who will work on 1 process from any part of the operation that can be improved, and our facilitator will work with the business to identify and scope the project.

Check the case studies from The Oommaroo Hotel and the Merton Hotel  to give you ideas on how this workshop can improve your business!

Participants must commit to a 4 one day workshops spread across three months and will be supported in between workshops to apply the learning to their business. All sessions will be interactive with exercises for delegates to work on together so they learn from each other.

Delegates will need to practice the tools and techniques in the workplace and modular workbooks will be provided which will help delegates during and well beyond the delivery of the workshops.

Here are the dates

Session 1 Tuesday January 18th 08.30 – 16:30
Session 2 Tuesday February 1st 08.30 – 16:30
Session 3 Tuesday February 15th 08.30 – 16:30
Session 4 Tuesday March 1st 08.30 – 16:30

Who’s in?



“We hadn’t appreciated how much scope there was for business improvement and efficiencies within this one department of our hotel. The course has encouraged us to work through our current system and develop plans to implement changes which we hope will have a positive effect across the hotel in the months to come.” General Manager, Omaroo Hotel


How Much?

£250 per attendee.


January 18, 2022 @ 9:00 am
March 1, 2022 @ 5:00 pm
Event Category:
Event Tags:
, , , ,